CUSTOMERS News & Analysis

In 2016, I took the plunge: buying a 51-room motel in south-west Sydney. Since then, I've ridden the highs as well as the lowest of lows, and through...

ANZ is paying hundreds of millions of dollars in compensation to customers over a variety of account processing errors.

NAB argues that charging customers for advice they never received is wrong - but not dishonest - and the bank "accidentally" kept the money.

Commonwealth Bank chief executive Matt Comyn has spoken face-to-face with customers affected by the kind of misconduct revealed at the banking royal...

Australia's largest lender Commonwealth Bank of Australia has retained its fair value estimate of $83 despite industry headwinds and management...

A refreshed banking industry code will aim to stop banks charging dead people and ensure they only extract fees from customers in exchange for...